写英文投诉信的正确格式及范文
英文投诉信一般由以下几个部分组成:
1. 称呼:在信的开头,要写明投诉对象的名字或职务。如果不知道对方的名字,可以用“Dear Sir/Madam”来代替。
2. 正文:在正文中,要简要地说明投诉的原因和要求。需要注意的是,一定要用礼貌的语言,避免使用侮辱性或威胁性的词汇。
3. 证据:为了支持你的投诉,你可以附上一些证据,比如收据、发票、电子邮件等。
4. 结尾:在信的结尾,要再次强调你的要求,并感谢对方的关注。
以下是英文投诉信的一个范文:
To: [投诉对象的名字或职务]
From: [你的名字]
Date: [日期]
Subject: [投诉的主题]
Dear Sir/Madam:
I am writing to complain about the poor service I received at your store on [日期].
I went to your store to buy a new [商品名称] and was very disappointed with the quality of the product. The [商品名称] was defective and did not work properly. I tried to return the [商品名称] to the store, but the salesperson refused to accept it.
I am very disappointed with the way I was treated by the salesperson and I would like to request a full refund for the [商品名称]. I believe that I am entitled to a refund because the [商品名称] was defective and did not work properly.
I have attached a copy of the receipt for the [商品名称] as well as a copy of the [商品名称] itself. I would appreciate it if you could contact me to resolve this issue as soon as possible.
Thank you for your time and attention to this matter.
Sincerely,
[你的名字]
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1年前: 在我们的日常生活中,难免会遇到各种各样的问题,需要向他人提出投诉。如果你身处国外,或者需要用英文写投诉信,该如何下手呢?本文将为你提供一份详细的指南,让你轻松写出一封英文投诉信,维护自己的权益。